PNC Bank not downloading since February 23, 2026

This morning I performed a normal One Step Update, and it downloaded 3 recent transactions. There are still lots of missing transactions, and even some from the same days of the 3 that downloaded. I'm guessing it's not fully resolved, but this is a bit promising to see some progress. It's the first time I've seen any downloaded transactions since before Feb 23.

I just tried OSU updates for my accounts. The OSU for 1 account nothing. The OSU for the other account I got transactions from 3/8 thru 3/10 (8 total), not sure that is all of them not logging into the bank and playing what should of downloaded. Still missing all the transactions prior to that (like 50+ for all accounts affected), so I will say progress is being made, they just need to get us the rest of the 2 weeks worth of transactions. The account that had nothing download is because nothing cleared that account from 3/8 thru 3/10, so not sure if that OSU is working or not. I want to add that I did OSU's early this morning and there was nothing so whatever happened was in the normal after 9 am OSU if you get what I am saying.

Same Issues. No downloads since 2/23. Appears bills are getting registered and paid though. Many hours on phone w PNC. Any update when this will get resolved? Had month and a half of same issue in Fall. So frustrating!!!!

For me, OSU downloaded more newly posted transactions today. I'm hopeful this is fixed going forward, but it doesn't appear the fix will retroactively download our missing transactions from the outage period.

Please add me to this ticket as well. I have the same issue. I am not able to download any transactions from PNC. I am able to get transactions from other institutions. Any idea when this fix will be in place?

Add me to the ticket please..same issue with PNC

I reported that I am having download issues a few days ago. Today, I was able to receive downloaded transactions that were matched and cleared with March dates, plus one from February, representing a month-end interest deposit. A couple of early March "direct" withdrawals did not get matched. An odd thing occurred after I matched all transactions and deleted the interest deposit transaction (it was a duplication to an entry I made earlier) the account reconciliation box popped open, and it has some crazy things happening there.

The online balance finally got updated. It seems to be off by a day, when I compare running balances. So odd, as that was always in agreement.

So, win some, breakeven on some and not sure about late February transactions (when this issue started) that I will have to handle manually. "It" feels like my quicken file/database made some progress towards agreement to my checkbook and to PNC.

I have the same issue. Yesterday, a number of transactions came through but am still missing a few from the end of February and early March. Will the rest of those missing transactions come through or do we manually have to load them?

Now I got transactions from march 1 but everything from Feb 23 - March 8th is missing. I downloaded the transactions from the bank manually and imported them. Please advise if this is going to be problem once the entire issue is fixed I don't want to clean up duplicate transactions. Can you tell us if this is a pnc or quicken issue and if it is pnc where to report these issues.

Thank you for the response.

This issue has been extremely frustrating for many of us who rely on Quicken for accurate financial tracking. If the root cause is on PNC’s side with Direct Connect, I’m curious whether Quicken leadership is actively engaging with PNC to communicate the level of customer impact these issues are causing.

Many of us have been dealing with missing or delayed transactions and manual imports, which creates additional work and the risk of duplicate transactions later when downloads resume normally.

If direct feedback from customers would help Quicken escalate the issue with PNC, I’m sure many of us—including myself—would be happy to provide testimonials or written feedback describing the impact. Sometimes hearing directly from mutual customers can help move these issues forward faster.

Thanks again for the update, and I appreciate any additional information you can share on whether Quicken and PNC are actively working together to resolve the underlying problem.

Doug

Since transactions are now downloading, I decided to manually enter missing ones. I'll just keep an eye out for duplicate transactions if they download.

@Quicken Kristina - Current transactions seem to be downloading correctly and consistently. However, transactions between 2/23 and 3/9 never downloaded so I entered them into Quicken manually and marked them as reconciled. If PNC/Quicken "fixes" the issue and transactions from that time period download it'll be easy to identify and delete any duplicates.