Quicken locks up when I try to look at Bills & Income

Toddrg
Toddrg Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

For the past few weeks, I have been unable to open Bills & Income, as Quicken freezes everytime I try to access it.

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  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 14

    Hello @Toddrg,

    Thanks for reaching out to tell us about this issue!

    To better assist you, could you please provide the following details?

    • Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, Carbonite, USB, etc.)?
      • Please provide the exact file path as shown in the example below. image.png
    • Have you attempted any troubleshooting steps so far? If so, what were they?
    • Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

    Your answers will help us diagnose the issue more effectively.

    Looking forward to your response!

    -Quicken Anja
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