Unable to add account after recent version

weshough
weshough Member ✭✭✭
in Errors and Troubleshooting (Windows)
Screenshot 2026-03-23 at 5.29.43 PM.png

This is the screen that appears after I select the add account and choose the financial institution. Instead of asking me to sign into the financial institution web site to authorize the account, this is the page that appears in Quicken.

Comments

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Windows or Mac?

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • weshough
    weshough Member ✭✭✭

    Quicken Classic for Windows running on a Mac using CrossOver.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    The graphic in your initial post isn't from QWin. The 3 dots in the upper left corner (to the far left of "Add Account") indicate QMac.

    Also, it's so scrambled that it's difficult to determine what's happening.

    Please clarify.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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