BECU OL-294-A error Again
Comments
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Thank you for the follow-up,
Thank you for trying. Unfortunately, it sounds like you won't be able to clear that CC-800 error until the connection issue with BECU is resolved.
Thank you!
Quicken Kristina
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I tried the deactivation and reactivation on all of my BECU accounts. It downloaded one of the accounts correctly but since that time it has continued to fail. The error is BECU is reporting connection issues. The associated accounts cannot update right now. We are investigating the issue.
I tried using the improve connection, but get the error OL-294-A
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Hi @John Ladd,
Thank you for reaching out!
We’re aware of a connectivity issue with BECU, including the OL-294-A error you’re experiencing. An alert has been posted for this issue, and we recommend monitoring it for the latest updates. As new information becomes available, the alert will be updated accordingly:
We appreciate your patience in the meantime.
Quicken Carlos
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Honestly, BECU need to fire the IT team for this annual issue and hire some people who can actually code and fix the software. It happens each year for two months and we get no updates from BECU about progress and it appears from the customer standpoint, that there is one guy in the basement in cargo shorts trying to figure out something he doesn't understand. It shouldn't happen annually for two months at a time.
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I am still seeing a general error message, but my EWC downloads have again been successful for the past 2-3 days. There were no transactions to download this morning, but there were yesterday, and they came through fine. I'm not going to try Direct Connect until I read that things are working on that front.
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I heard from BECU that the error correction is in the hands of Quicken to fix. I was told there were attempts to access and manipulate account data which was being explored and had to be fixed by quicken. After repairs are accomplished, BECU will remove the block and allow access. Where does the truth lie ? I just want it fixed !
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So from the beginning, this error is still happening. Is there a fix or update coming.
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Hello @rdkam1,
Thank you for letting us know you're also seeing this issue. It has been reported, and our teams are working with the financial institution to resolve it. We do not have an ETA. If you haven't done so already, I recommend bookmarking the Community Alert to be notified of updates and to know when the issue is resolved.
Thank you!
(Ticket #12251443/CTP-16385)
Quicken Kristina
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Since BECU has established that the error correction is in the hands of Quicken to fix (given there have been attempts to access and manipulate account data that must be fixed by Quicken) - At a point very soon I will be requesting a partial refund on my annual Quicken subscription. The service is to get data from BECU. That is what I'm paying for, and for almost 2 months now the service has not been delivered.
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Quicken Kristina - Can you give me an update on resolving the connection with BECU? I was just charged for my annual Quicken subscription and I can't use it…..Absolutely not happy right now
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Thank you for your reply,
There are no new updates yet. If you haven't already done so, I recommend bookmarking the Community Alert to be notified of any updates and to know when the issue is resolved.
Thank you!
(Ticket #12251443/CTP-16385)
Quicken Kristina
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