Please advise about this latest TD Bank connection issue.

Hello @newpawta,

After checking your account internally, it looks like TD Bank is currently returning an FDP-350 internal error, which can present in Quicken as a CC-901 error.

For context, CC-901 generally appears when Quicken detects that your account authorization needs to be refreshed. This can happen if:

• Your security token has expired and you need to reenter your credentials.
• Your login information needs to be refreshed.

You can resolve this by reauthorizing your TD Bank account:

1. Click Reauthorize in Quicken.
2. Click Sign In on the next dialog.
3. Enter your TD Bank username and password, then click Sign In.
4. Select the accounts you want to authorize and click Authorize.
5. You should see a Success message once complete.

Important: If you have multiple TD Bank accounts or instances in Quicken, you may need to authorize each one individually. Make sure you don’t uncheck accounts unless you don’t want them in Quicken, as that would revoke their authorization.

If reauthorizing doesn’t resolve the issue, you may need to follow the steps in this support article to deactivate and reactivate the affected accounts.

Let us know if you continue to see the error after completing these steps.

Thank you!