Reauthorized Discover and Quicken wants to add a new account

System
System Member admin
edited March 13 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Successfully reauthorized Discover accounts

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  • aaronshannalee
    aaronshannalee Quicken Windows Subscription Member

    I did the reauthorization but now it wants to add a new account with the same card but a slightly different name and it's saying that the old account will no longer sync.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @aaronshannalee,

    Thank you for reaching out! To help troubleshoot the issue, please provide more information. When you get to the Add/Link screen in Quicken, does it give you the option to link the account to the existing nickname in Quicken?

    Link to Existing.png

    If it does not, please provide more details about what is happening when you try to link the account.

    I look forward to your response!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @aaronshannalee,

    We haven't heard back from you in a while. Do you still need assistance?

    Check back and let us know! Thank you.

    Quicken Kristina

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