How do I fix a single Schwab Account that will sync with Quicken Classic Deluxe for Mac only once?

Micro151
Micro151 Quicken Mac Subscription Member ✭✭

I am using Quicken Classic Deluxe for Mac Version 8.4.2 (Build 804.59835.100). On Schwab, I recently had 2 IRA accounts consolidated into a single account, and since then, have experienced sync issues. After getting frustrated, I deleted the remaining account from Quicken, and then added it as a new account. It synced fine. Unfortunately, it will only sync fine once, and then, the next time I attempt to sync, I get told Quicken cannot connect to that account. The remainder of my Schwab accounts sync fine.

[Edited - Readability]

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Micro151,

    Thank you for letting us know you're encountering this problem. To help troubleshoot, please provide more information:

    • What is the exact error message/code you see?
    • When were the accounts consolidated?
      • Do they show correctly on Schwab's website?
    • Do you have any other accounts with Schwab?
      • If you do, are they accessed using the same login credentials?

    I look forward to your response!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Micro151,

    We haven't heard back from you in a while. Do you still need assistance?

    Check back and let us know! Thank you.

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello again,

    Checking in once more before this thread is closed.
    Let us know if you still need assistance.

    Thank you!

    Quicken Kristina

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