Investments only updating Closing Price. Not updating high, low or volume

Scouter_Don
Scouter_Don Quicken Canada Subscription Member ✭✭
edited April 7 in All Things Canadian (Windows)

Starting of April 6, 2025, Quicken Business and Personal (Canada) Version R66.26 has an issue in the stock price update. The closing price for each stick is updating but the high, low and volume are not.

Has anyone else had this issue?

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Scouter_Don,

    Thanks for reaching out to tell us about this issue!

    To better assist you, could you please provide the following details?

    • Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
      • Please provide the exact file path as shown in the example below. image.png
    • Have you attempted any troubleshooting steps so far? If so, what were they?
    • Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
    • Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
    • When did this issue first start occurring?
    • Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

    Your answers will help us diagnose the issue more effectively.

    Looking forward to your response!

    -Quicken Anja
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