Clearview FCU direct connect down [Edited]

mspanek
mspanek Quicken Windows Subscription Member ✭✭
edited April 8 in Errors and Troubleshooting (Quicken on the Web)

I have been unable to connect for over 5 days now, contacted Clearview and so far no resolution.

Maybe you could help here in getting this issue rectified?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @mspanek,

    Thank you for reporting the issues you are experiencing.

    I have a couple of questions for you:

    • You said you have been unable to connect for 5 days. Have you been getting an error message when attempting to update your accounts?
      • If so, what error are you receiving?
    • When you contacted the bank, what information did they have on the issue?

    Additionally, a screenshot of what you are seeing from your end may be helpful. If needed, please refer to this Community FAQ for instructions on attaching a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Looking forward to your response!

    Quicken Alyssa

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