Vanguard accounts listed as "Direct Connect" Tracking Method "Simple-Positions Only"

deacon
deacon Member ✭✭
in Registers & Transactions (Windows)

I have Quicken Classic Deluxe Version R66.28 on Windows 11.

Recently I have noticed that I have no Registers listed when I click on my Vanguard accounts in the Account bar. I have also noticed that when I Click on the Account List Icon, and click Edit on any Vanguard account, Quicken list it as "Direct Connect" Tracking Method "Simple-Positions Only", and I can't change it. Until recently, I have been able to click on the account in the Account Bar and a register would open. So, I cannot see downloaded transactions. Has something changed? I have submitted a "Report a problem" to Quicken, but I have not heard back yet.

Thanks

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  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    There have been some other users reporting what appears to be this same issue. Several have posted that @Jim_Harman's troubleshooting steps resolved the issue for them:

    https://community.quicken.com/discussion/comment/20490506#Comment_20490506

    Please post back here about whether or not this helped to resolve the issue for you.

    Quicken Classic Premier (US) Subscription: R67.7 on Windows 11 Home

  • deacon
    deacon Member ✭✭

    Tried @Jim_Harman's steps and it seems like my problem is resolved.

    At least, I have the registers back and it did download transactions for all my Vanguard accounts. I did see ADDED and or REMOVED activity and deleted them and then Accepted the new downloaded transactions.

    Thanks for the help.

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