Can't get details on transactions from Discover card

bryantmst4
bryantmst4 Member
edited April 15 in Errors and Troubleshooting (Quicken on the Web)

Can't get details of transactions from Discover card

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @bryantmst4,

    Thank you for reporting the issue you are having with Discover.

    After checking your connections internally, I don't see any error messages, which is good. Please provide more information:

    • How long has this issue been happening?
    • Are you receiving any error messages?
    • What type of account(s) are affected by this?
    • How many accounts are being affected by this?
    • Where exactly is this issue occurring?
      • Is this happening in the desktop software, or on Quicken on the Web?
    • Is your account balance updating, but no transactions are coming in?
    • Do you have other accounts in Quicken that are updating properly?

    Looking forward to your response!

    Quicken Alyssa

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