Schwab CC-501 error [Edited]

Tman
Tman Member ✭✭✭
edited 9:04AM in Download, Add/Update Accounts (Windows)

Tried to update and it gave me a generic (no error code) message saying unable to update. Twice.

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Answers

  • Tman
    Tman Member ✭✭✭

    I tried again and it gave me a CC-501 code

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Tman,

    Thank you for letting us know you're seeing this issue. To troubleshoot, per our article on CC-501 errors, please wait 24 hours and try again. If the issue persists, please contact Quicken Support. This type of error may require our support agents to review logs to identify the issue and fix it. Quicken Support's contact information can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. Chat support is available from 5:00 am PT to 5:00 pm PT, 7 days a week.

    I hope this helps!

    Quicken Kristina

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