Quicken is creating duplicate transactions on my matching downloads

It's been two weeks from when the issue has been first reported. Any progress?

I am experiencing the same behavior as described above. I will submit log files if necessary,

Just an observation. Until this situation is cleared up by Quicken, I would tend to delete the transaction that's aldredy in the register and accept the downloaded transaction. That way you maintain the downloaded information like the date cleared, if that's important to you. Or accept the duplicate transaction and void it. The downloaded information will be on the voided transaction.

Hello, I am also experiencing this precise same issue as many others have previously posted about. I have also submitted a report with logs and am looking forward to a resolution.

In addition, I have also experienced an instance of a check pay transaction where the original register entry date was changed to the bank cleared date. If I try to change the date back to the original date, it won't let me alter it. I should also say that despite this date change, the check was submitted for processing on the originally entered date.

Another Observation: Once I recognized that there was an issue with duplicate transactions when a download is run, I began VOIDING the duplicate transactions rather than deleting them. The duplication problem possibly started in late February; however, I didn't recognize it until 3/2/26. Since that date, I've VOIDED 33 transactions. I've analyzed the VOIDED transactions and discovered that every duplicated transaction referred back to a recurring Bill Reminder. Every transaction had been entered into the account register in advance using the Bill Reminder record. When the download runs, a new uncategorized transaction mysteriously appears in the register. I don't think it is a coincidence that all my duplicate transactions are Bill Reminder transactions.

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Another user experiencing this issue. The point made by DennisDe above is important. If you right click on each of the duplicate transactions and choose "Go to matching transfer" - one will go to the correct account with the other side of the transaction. The other - I believe the newly-created duplicate - will give an error saying the account cannot be found in Quicken.

A second symptom that may be helpful in diagnosing this. I have had, for many years, recurring transfers set up between accounts. After this started happening, I deleted all of them and recreated them. I'm finding that when some of the duplicates appear, they are using the OLD recurring transfer (I can tell from the Memo text) - but they are nowhere to be found in the Bills&Income/Income&Transfers or Manage Manual Bills and Income lists.

I am having the same problem and have been for sometime now and I agree. To say we've been patient with this issue is understatement. The amount of extra work required on the customers' behalf to maintain accurate transactional records is beginning to outweigh the benefit of the software. I have uploaded my logs. Please notify us of any progress/plans regarding this issue. Thank you.

Good Morning…it's been over a week since anyone from quicken has posted regarding the progress in correcting this problem. Please update us on what's being done and ensure us that someone/persons are working on this issue. As someone who downloads hundreds of matching transactions per week, you can imagine the amount of time this is causing in regards to correcting the input errors being generated by this programing problem. Thank You.

Thank you Carlos. Yes we are all very irritated and frustrated with this issue, but WE DO appreciate you letting us know that it is still actively being worked on. Please continue to give us frequent updates.

In addition Carlos, as I'm sure we're all dealing with hundreds of transactions per week and this has been a huge inconvenience including hours of work on our end correcting this issue manually, I don't think it unreasonable for everyone dealing with internal ticket number CTP-16752 [Removed-Disruptive].

I'm having the same problem with auto matching transactions creating double transaction although accepted as auto matched. Just started about Christmas 2025 but continuing unto today. just uninstalled and reinstalled quicken to see if it helps. as stated worked well til about Christmas 2025 so some update since then caused it.