Investing: stock/option quotes from Charles Schwab stopped updating [Edited]

amxhoov
amxhoov Quicken Windows Subscription Member
edited 2:06PM in Investing (Windows)

My stock/option prices are no longer being updated from Schwab. Multiple accounts, all having the same issue. started over the weekend. Is anyone else having this problem? The prices are blank; only the cash account shows a dollar amount, though the stock share count is accurate. I see no Market value. I tried to manually add the closing price for APPL just now, and it just goes blank.

No issues with other account types, checking, or credit cards.

Created a new file, and stocks are ok. (No errors come up on the old file. ) But the new file only downloads 2 years of transactions. I'll lose all my history.

[Edited Readability]

Answers

  • amxhoov
    amxhoov Quicken Windows Subscription Member
    edited 2:06PM

    Quicken ver is r66.28

    Edition Windows 11 Home
    Version 25H2
    Installed on ‎2/‎3/‎2025
    OS build 26200.8246
    Experience Windows Feature Experience Pack 1000.26100.297.0

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod
    edited 2:21PM

    Hi @amxhoov,

    Thank you for reaching out. I’d appreciate it if you could provide a bit more information to help me better understand the issue:

    • When did the problem start?
    • Where is your Quicken file located? To check, open Quicken and go to File. At the bottom of the menu under the recent files, the file with the check mark next to it is the one currently open. Please provide the full file path shown there.
    • Have you tried validating your file? If not, please save a backup first, and then follow these steps:
      1. Click File.
      2. Select Validate File. Screenshot 2026-04-21 at 3.19.27 PM.png
      3. Under Correct investing price history, select Repair. Screenshot 2026-04-21 at 3.19.39 PM.png
      4. Click OK.

    After completing these steps, please update your quotes and check if the prices appear correctly.

    Please let me know how it goes!

    Quicken Laura

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