New Deluxe product key is not working for renewal of my Quicken subscription

REJones
REJones Quicken Windows Subscription Member ✭✭✭
edited April 24 in Errors and Troubleshooting (Windows)

I bought Quicken Classic Deluxe a few months ago from Sams Club. My current Quicken subscription expires on 1 May 2026. So, I opened my new Quicken box today (with Quicken running in the background), clicked on Help, scrolled down to Mange Your Subscription, Entered the Activation Code (Product Key). However, there's no change/update of my current subscription! Am I doing something wrong?

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  • REJones
    REJones Quicken Windows Subscription Member ✭✭✭

    I'm not sure how this happened, but after about 8 or 9 attempts, my subscription has been extended for another year to 1 May 2027. Mods - you may close this item.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @REJones,

    Thank you for reaching out and updating your post!

    I’m glad to hear that your subscription has now been successfully extended to May 1, 2027. It’s possible there was just a temporary delay in the activation processing, but it sounds like everything is now working as expected.

    We’ll go ahead and close this post as requested. If you run into any further issues or have additional questions, please don’t hesitate to reach back out.

    Thank you!

    -Quicken Anja
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