One step update hangs

levy76
levy76 Quicken Windows Subscription Member ✭✭✭

I updated to V67.7 and it is still freezing. Also performed a validate/repair. File often opens with incorrect data. I close it and sometimes it resolves.

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    First thing to try, as a one-time experiment, is to try do initiate downloads from each financial institution individually, via clicking the Gear icon in the upper right corner of the account's register and then clicking "Update Transactions".

    Even if there's nothing to download at the moment, that will help to narrow down the issue.

    When you have the "hang", do you get any error messages or codes?

    And, after reading your post, i tried a One Step Update of all of my accounts, and it proceeded without issue, so it's not obvious as a V67.7 problem, because I'm running that also.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • levy76
    levy76 Quicken Windows Subscription Member ✭✭✭

    Thank you for the suggestion. It hangs on CIT Bank. I've had problems with this institution before. I'm going to disable it until I get further instruction from Quicken.