Lincoln Financial - OL-292

System
System Member admin
edited May 13 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from: Lincoln Financial - Error 16503 - Unable to Connect.

Tagged:

Comments

  • Carissa
    Carissa Quicken Windows Subscription Member

    I have a Lincoln Financial retirement account and have been connecting with no issues for ages via Quicken for Windows. Downloads only, no bill pay. I have received connection errors the last few days, so I tried resetting the connection. The Quicken program hung, so I had to restart it. Next, I deactivated the online connection and tried to re-establish it. I received the error below just trying to connect to LF - didn't even get to account set up.

    This is a problem.

    During the last online session, Quicken encountered an online error [OL-292-B].

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    Thanks for taking the time to reach out and report this issue.

    We currently have an open ticket for multiple financial institutions experiencing error OL-292, and our teams are actively investigating. At this time, we do not have an ETA available.

    Additionally, we ask that if you're experiencing this, to please submit your log files and a screenshot via Help > Report a problem so we can add your details and files to the ticket.

    image.png

    Please let us know once you have done so.

    Thank you!
    (CTP-17282)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Categories