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• Is this a Fidelity Investments or a Fidelity NetBenefits account?
• Do the holdings in Quicken match what Fidelity has downloaded?  You can get this information a couple of different ways but a fast way is to click on the upper right Gear icon of the Account Register and then click on Reconcile Shares.  You will either get a message that they match or if they do not match where the mismatches are will be be identified for you.  If there are mismatches identified, which securities are they?
• Does the Cash Balance in Quicken match what was downloaded by Fidelity?  A fast way to check this is to click on the underlined blue Cash Balance amount shown at the bottom right of the Account Register.  
• Does your Fidelity 401K account include a Core Account for settled Cash?  Fidelity often assigns a Money Market Fund (MMF) for this purpose.  If your account does include a Core Account MMF it will be identified in your online account Positions tab and the ticker for that MMF will be followed by "**" (example:  SPAXX**).
  

Hello @broburke

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was wondering here if we might be able to easily adjust it by selecting the register under the account bar. From here in the bottom right see if you're able to click on the cash balance and adjust it to 0 out the cash. I'll leave a photo down below. 

Please let us know if this helps resolve the issue for you.

Thanks,

Quicken Francisco