When you're done reinstalling Quicken, please
perform step (2) in this document in the order specified, to ensure your data file is in good working order:
Also please provide more
details about your Quicken data file.
I'd like to know if
you have account registers where a single account is approaching or exceeding
What is the file
size, in KB, as shown by Windows File Explorer?
And I'd also like to
see the "File Information" window
Is any cloud backup
software (Dropbox, MS OneDrive, etc.) actively accessing your Quicken data file
while Quicken is running?
What is the complete path and file name of your Quicken data file (e.g. C:\Users\username\Documents\Quicken\QDATA.QDF)?
How much total RAM
do you have installed? How much of the available RAM is in use? Task Manager
will give you this information. 80% or higher?
What version of
Windows are you running?
About file size and number of transactions:
You can find out how
many transactions you have in your data file by doing this:
- Click Tools / Account List. This should tell you how many transactions you
have in each of your accounts in an optional column, "# of
If this column is not shown in the Account List, click the Options button at
the bottom of the Account List window, then click "Number of
Transactions" to add the column.
- File Information:
Click Help in the Menu Bar. CTRL+click About Quicken and it'll give you a File
Information box. Please capture an image snapshot of this File Information box
and attach it here.
The Windows Snipping Tool (available with Windows 7 and newer) can be used to
capture a partial screen image and save it to a file of file type PNG, JPG, or
To attach the image
here please review