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After launching to a deposit from a transferred amount to checking, all my deposits showed up. After further messing with it I finally got my balance and my deposits to show up. Glitch that needs to be fixed though.Jim Vesterby said:After installing the update for v3.5.3 for 2016 this morning, my balance and deposits don't show in their respective columns in my checking only. The deposits appear to be there, but they don't show at all, not even as a line item
Only in checking the running balance did not appear after update. I clicked date sort and balances reappeared.Jim Vesterby said:After installing the update for v3.5.3 for 2016 this morning, my balance and deposits don't show in their respective columns in my checking only. The deposits appear to be there, but they don't show at all, not even as a line item
Apple does not require anyone to update. But since you have, if the choice is between QM2016 and QM2017, the latter has more features and you will continue to get new features released throughout the year for free. Unless you absolutely cannot stand the new user interface (not necessarily likeable but I think its workable), then stick with QM2017. No obvious reason to avoid QM2017 vs QM2016.DonHoyt said:Apple required me to update to Sierra, which made Quicken Essentials obsolete. Now I have to update Quiken. Should I update to Q16 or Q17?
Please check out Quicken Mac 2017. You can always return it if you run into issues.DonHoyt said:Apple required me to update to Sierra, which made Quicken Essentials obsolete. Now I have to update Quiken. Should I update to Q16 or Q17?
I don't think this is a bug. If you change the sort order in your register to anything but by date, the running balance will disappear. This is because the running balance doesn't make sense any more since the order has changed. If you click back on date, the running balance comes back. This is how the product has always worked but we've had people report this as an issue.Jim Vesterby said:After installing the update for v3.5.3 for 2016 this morning, my balance and deposits don't show in their respective columns in my checking only. The deposits appear to be there, but they don't show at all, not even as a line item
Can you do an online balance reconcile to see if it uncovers where the issue might be? I don't think any of the changes we made would affect this area.thorendor said:A checking account has an incorrect online balance displayed in the register; it is many thousand dollars less than the bank's website. There are no pending transactions either online or in the register. This discrepancy causes problems for reconciling the account. None of the other accounts is having this issue, and the prior version 3.5.2 did not have the issue.
Are these Quicken Connect or Direct Connect accounts? Quicken Connect can sometimes get overloaded and take a long time to download transactions during certain periods of the day. If it started working for you again, it's probably not something in the Mac app but something to do with the transaction download service. Report back here if you start seeing it again. Thanks for reporting the issue here for the community.susanwerby said:I just did another "experiment" and tried downloading just from one account and it quickly did its mission. So I tried all accounts again and it eventually worked but certainly was hung up of for minutes while doing the box "updating transactions-please wait". Maybe it will not occur again...
We're not happy with the way these icons work either. We're doing a little re-design now. It probably won't be a big change but we want to make it work more like people expect and of course fix bugs in their too.RickO said:All these bug fixes, not the bug where orange pencils and blue envelops are not being cleared (removed) when the transaction is Marked as Reviewed has not been fixed? Please fix this very annoying problem.
Though Loan Amortization is one of the top requested features at this point, you can add you vote for this feature here: https://getsatisfaction.com/quickencommunity/topics/loan-amortization-in-quicken-for-mac-2016Alex Lindberg said:Thanks for fixing bugs, but how about requested features like Loan
Amortization support and Debit Reduction planing like in your Windows
versions.
I could not find any issues with the online balance reconcile. I then did a new transaction download, and now it reconciles. If the issue recurs, what steps should I take to report?thorendor said:A checking account has an incorrect online balance displayed in the register; it is many thousand dollars less than the bank's website. There are no pending transactions either online or in the register. This discrepancy causes problems for reconciling the account. None of the other accounts is having this issue, and the prior version 3.5.2 did not have the issue.
Though this will not solve the immediate problem, you can VOTE for the feature to track/store Prior Reconciled Statements/periods, here: https://getsatisfaction.com/quickencommunity/topics/add-ability-to-track-store-prior-reconciled-stat...julie999 said:I am still having trouble with reconciling bank balances. I have read the previous post but it doesn't make sense for me. If it's a one-time issue, once the adjustment is made, the account should balance going forward. Not so! I am still having to make adjustments. And, Quicken is not consistently recognizing transactions that have cleared the bank. I've tried waiting a couple of days to see if Quicken will recognize the transaction later. Sometimes it does, sometimes it doesn't. Most frustrating!
I updated, and then couldn't communicate with my bank for payments/downloads.. why? Seems this occurs frequently after updates..Jim Vesterby said:After installing the update for v3.5.3 for 2016 this morning, my balance and deposits don't show in their respective columns in my checking only. The deposits appear to be there, but they don't show at all, not even as a line item
I have a Direct Connection and can't get the bank to 'talk' to me after the update - I get the error code Ofx error #1. Closed program, undid the Direct Connection, tried to reconnect and get the same error code every time. Any thoughts?susanwerby said:I just did another "experiment" and tried downloading just from one account and it quickly did its mission. So I tried all accounts again and it eventually worked but certainly was hung up of for minutes while doing the box "updating transactions-please wait". Maybe it will not occur again...
Thanks for that! Works. Seems a bit odd to mark it paid before it's paid, but OK. It would be better if Quicken explained that counterintuitive sequence. https://www.quicken.com/support/scheduled-transactions-repeating-online-payments-and-single-payments...RCinNJ said:I assume by "print" you mean print a check. Before printing the scheduled transaction you need to mark it as "Mark As Paid". When you click on the clock icon it should give a drop down menu with that option, or Control/Right click on the transaction and choose "Mark As Paid".
I agree that it could be named better. Once you learn what to do it works--- until you forget. The lack of a good manual is a major drawback.RCinNJ said:I assume by "print" you mean print a check. Before printing the scheduled transaction you need to mark it as "Mark As Paid". When you click on the clock icon it should give a drop down menu with that option, or Control/Right click on the transaction and choose "Mark As Paid".
We fixed an issue like this in 3.5.3 regarding TD Bank sending us bad data for bill pay and we made some changes in direct connect too. Byron, I can try to work with you directly to figure out what is going on here. I'll send you email.susanwerby said:I just did another "experiment" and tried downloading just from one account and it quickly did its mission. So I tried all accounts again and it eventually worked but certainly was hung up of for minutes while doing the box "updating transactions-please wait". Maybe it will not occur again...
Can you tell me more? There is also a drop down for Tags in the Customize dialog. Could the Any/All drop down have changed in your customize dialog?Quicken Tyka said:Custom Tags constantly show through even when not selected in customize; when before the fix update tags would block data from showing on the report.