+1, NO +2
Link doesn't work. August 2023
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Six years later, I stand by my previous post. Quicken has a large number of bugs that linger for many years. Users get discouraged that the company isn't listening. These forums give some answers for problems, but they contain a disorganized mess of old complaints. I am very surprised to see that this thread has stayed open. Most threads that I find for my current problems have been closed without any resolution. I suggest that the forums need to be organized, refactored, cross-linked, and acknowledged (or replaced with a better system). That would be a big part of the solution to this request.
How can one vote for this? I do not see any voting count icon.
I found it. Up a level, then find this issue in the list. It should be easier.
As an experienced user, tester and SW architect, this would help me understand if the issues I see are already known (and I can add to the KB of sample data/etc), or is new. I can be of much greater assistance to developers if I'm able to see the status of known bugs.
I think it would be a terrible idea to publicly publish bugs. Would-be competitors would jump all over it to make Q look bad.
I would support publishing bugs in a more private and secure way, say to well-known users with long histories of Q usage. Such as Superusers.
I personally don't know of a company that publishes their bugs, for the same reason @Rocket J Squirrel just mentioned above. Of course that info might be informative for some users who want to decipher thru them but also opens up the Pandora's box.
Consider if you have problems and do not know it is a known problem you waste your time, might even get dodgy results, but all is good because the competitors are shielded from your product problems? As if they don't have their own bugs? 50 years ago I was privy to a major computer company that discovered an error in their math library; the user that triggered the discovery built bridges. Once the problem was discovered every customer was advised. The bridge models were rerun and some had to be rectified. Limiting dissemination to customers is one thing, but limiting it to only some customers does not respect customers in general.
@BBG All you have to do is publish your issue here on the forum. If it's a known issue, someone will surely reply with relevant information.
That has not been my experience over a number of issues. One problem I posted could (but likely would not) technically lead to IRS problems - how Quicken incorrectly reports 'maximum account values' for FBARs. It is wrong and there seems no inclination to correct it - eg it was a black hole. If your point is I reported it here so all good, users first need to realise there is a problem, and then search for 'what' — there could be one hit or hundreds to troll through.
We can agree to disagree on whether profits (corporate 'welfare') or customers experiences are more important. I spent 40+ years in very high end computing and it was important for the user community to know about problems and deficiencies. Maybe this genre of product is different or times have just changed.
