Jeff,We're other users, and in order to assist you ... you need to assist us. I agree with Tom that your 1st sentence makes no sense. You need to provide us a DETAILED explanation of what happened.AND, since you probably have that 403B recorded in an investment account in Q, we need to know what you started with and what you ended with.We also need to know what Q product you're running, what product year, what product build/release, what country and what operating system. All of these questions impact what we can suggest in terms of addressing your issue.