old mac died , files were copied over to my new Mac 10.13.2 , and it wont allow me to open - it was

Lisa Buesser

Mac to Mac issue !   old mac died, files were copied over to my new Mac 10.13.2 , and it wont allow me to open - it was Quicken Essentials ... help ! Of course then I will buy newer version... just personal needed TY !!

Quicken_Tyka

Hey Lisa,

Sorry you're experiencing these difficulties.

The Quicken Essentials program is unable to run on that operating system, that is why it is unable to open.  A new program will be able to open and convert the file.  I would contact support for help locating the file and getting this sorted out. 

You can reach our chat support today at https://www.quicken.com/support#osx at the bottom of the page.

-Quicken Tyka
 

smayer97

Quicken Tyka said:

Hey Lisa,

Sorry you're experiencing these difficulties.

The Quicken Essentials program is unable to run on that operating system, that is why it is unable to open.  A new program will be able to open and convert the file.  I would contact support for help locating the file and getting this sorted out. 

You can reach our chat support today at https://www.quicken.com/support#osx at the bottom of the page.

-Quicken Tyka
 

Yes, the last operating system that Quicken Essentials can run on is Mac OS X 10.11 and is not compatible with any newer macOS.

UKR

IMHO, the best and easiest way is to purchase Quicken Mac Deluxe 2018 from Quicken https://www.quicken.com/personal-finance/quicken-deluxe-mac-2018
or any authorized internet retailer. Shop around for best prices.

Q Mac 2018 will be able to read the file from your Quicken Essentials program, convert it and get you up and running again.

Are you new to Quicken Mac (2015 and newer)?

Welcome.

If you haven't done so already, please review these videos for more information
about Quicken Mac

https://www.youtube.com/user/QuickenMac/videos

Getting Started with
Quicken for Mac

https://www.quicken.com/complete-guide-getting-started-quicken-2018-mac
https://www.quicken.com/quicken-tips
with links to more information and videos