account shows 37 transactions but only 2 are showing

Comments

  • volvogirl
    volvogirl Quicken Windows Other SuperUser ✭✭✭✭✭
    edited August 2018
    Check the filter set at the top of the register. Are you using Windows or Mac and which version?

    I'm staying on Quicken 2013 Premier for Windows.

  • Unknown
    Unknown Member
    edited October 2018
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2020

    Windows 10  I did check the filters and all were set properly; thanks.   I just rechecked and went from all transactions to "increase" many more populated.  When I changed to "decrease" none indicated.  And, when all, only two populate until I move the cursor down the field.

    What "increase" and "decrease" are you talking about?  WHERE in Q do those buttons appear.

    While we're very knowledgeable about Q ... we're NOT mind-readers.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Unknown
    Unknown Member
    edited May 2020

    Windows 10  I did check the filters and all were set properly; thanks.   I just rechecked and went from all transactions to "increase" many more populated.  When I changed to "decrease" none indicated.  And, when all, only two populate until I move the cursor down the field.

    There are three drop down boxes:  All Dates, Any Type, and All Transactions.  I checked on all transactions, then increase and then  decrease, and all transactions again.  When I go back to the default, "37 transactions" shows below the window, and only three populate, and i have to click on a blank line to get that.  When I tried yesterday to add the most recent transaction, which should be much lower in the "register", the table wouldn't take it.  Sorry this is so late in getting back on line.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2020

    Windows 10  I did check the filters and all were set properly; thanks.   I just rechecked and went from all transactions to "increase" many more populated.  When I changed to "decrease" none indicated.  And, when all, only two populate until I move the cursor down the field.

    There is NO button named Increase (nor Decrease) in a banking/card account register. WHAT are you actually clicking on?

    Is it one of the triangles (sometimes called "arrowheads") in a Column header?  If so, which column.

    If you could post a snapshot of what you're seeing, it would help.  The Windows Snipping tool (in your Win Accessories folder) works well for this.

    When you've taken the snapshot, you can insert it into a message here by clicking on the CAMERA icon below.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    edited May 2020

    Windows 10  I did check the filters and all were set properly; thanks.   I just rechecked and went from all transactions to "increase" many more populated.  When I changed to "decrease" none indicated.  And, when all, only two populate until I move the cursor down the field.

    Sounds like she is clicking on the filter controls at the upper left of the account register.

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2020

    Windows 10  I did check the filters and all were set properly; thanks.   I just rechecked and went from all transactions to "increase" many more populated.  When I changed to "decrease" none indicated.  And, when all, only two populate until I move the cursor down the field.

    Except she says that there's 3 drop down boxes "All Dates", "Any Type" and "All Transactions" ... THEN she says "increase and decrease".

    Neither Increase nor Decrease are options in any of the 3 dropdowns.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    edited May 2020

    Windows 10  I did check the filters and all were set properly; thanks.   I just rechecked and went from all transactions to "increase" many more populated.  When I changed to "decrease" none indicated.  And, when all, only two populate until I move the cursor down the field.

    Increase and decrease are filter values, I believe in the "Any Type" filter.

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2020

    Windows 10  I did check the filters and all were set properly; thanks.   I just rechecked and went from all transactions to "increase" many more populated.  When I changed to "decrease" none indicated.  And, when all, only two populate until I move the cursor down the field.

    > "Increase and decrease are filter values, I believe in the "Any Type" filter.

    Correct, mshiggins, but only if you are looking at Asset accounts.
    The values used in the "Any Type" filter dropdown appear to be using the names of the columns in the register used for
    - Payment, Deposit
    - Charge, Payment
    - Increase, Decrease
    - etc.
    again, depending on and varying with the account type of the open register.

    Now, let's try to get back to the original problem ...
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 2018
  • Unknown
    Unknown Member
    edited August 2018
This discussion has been closed.