Difference in Reconcile window

Unknown

quicken 2017 home & business, windows 10. I am trying to reconcile a checking account. The amounts for checks/debits match my bank statement, and the amount of deposits match the statement. everything is checked off correctly. Quicken shows there is a difference. Anyone know why? Thank you.

NotACPA

Unknown

Sherlock

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.

Are all of the prior transactions marked as reconciled and are all the subsequent transactions not marked as reconciled?

Unknown

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

yes, all prior transactions are reconciled. All others are only marked "C" because they have been downloaded, none are reconciled.

Sherlock

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

Check the number of checks, debits and deposit, credits indicated at the bottom of Reconcile window's columns.  If they are not correct, I suggest you review: https://getsatisfaction.com/quickencommunity/topics/faq-have-2-deposits-credits-in-reconciliation-be...

NotACPA

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

Michelle,
This is August.  Are you trying to reconcile a statement from almost a year ago???

Unknown

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

thanks. they are correct! any other thoughts? thanks again

NotACPA

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

My "how to find reconcile errors" from 2 hours ago still holds.

Just NEVER try to reconcile more than 1 month at a time.  If/When there are errors in that multi-month reconcile, it's a real PITA to find them.

Sherlock

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

What happens if you do attempt to reconcile to the December statement's closing date and balance?

Unknown

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

Sherlock - the difference gets larger.

NotACPA - yes, sadly these are end of last year statements. It was a new bank account and only had 2 previous months that balanced perfectly. They were balanced a while ago.

Sherlock

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

Back to November....  If you perform a Mark All followed by a Clear All in the Reconcile Window, does the Cleared Balance equal the correct Prior Balance?  If so, as you select the transactions as cleared, do the totals and Cleared Balance amounts in the Reconcile window adjust appropriately?  Are you able to determine which of the transactions are causing Quicken problems?

Beijing Mac

Unknown

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

Tried the mark all, clear all as you suggested. After "clear all" the cleared balance does match the prior balance. And as I mark off transactions the balance changes correctly. That's why I'm stumped, there has to be something I'm missing....

All the numbers seem to match from quicken to the bank statement. (# of checks/debits, # deposits, $ amount of transactions)

Unknown

thank you. The ending balance on the statement does match the balance after the last reconciled transaction from the month of Oct.
i have only been working on 1 month's statement (Nov). I cleared Nov transactions for the third time. Tried to reconcile it again still with a difference in the end. The deposit amounts still match paper statement as do the debit amounts.
 
I have been using quicken for years and can usually find mistakes. 

Is there a known bug in the reconciliation? I do have the lasted 2017 updates.

Thank you for any help......

Oh my, I just found it!! It actually was from the bank statement. Quicken is all OK!  Yay.  Thank you so much for your suggestions and trying to help.

Unknown