Fidelity Netbenefits OL-301-A

Joe25
Joe25 Member ✭✭✭
edited October 2018 in Investing (Windows)
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  • Unknown
    Unknown Member
    edited October 2018
    Having the same problem (posted 2 days ago) - spent an hour with Quicken help looking at the log files- they said it looked like a Fidelity issue - however I tried your solution and the update seemed to go through. No transactions downloaded, but no error message either. Thanks!
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
    Brooke Swearingen said:

    Having the same problem (posted 2 days ago) - spent an hour with Quicken help looking at the log files- they said it looked like a Fidelity issue - however I tried your solution and the update seemed to go through. No transactions downloaded, but no error message either. Thanks!

    Hi Brooke,

    If you get successful downloads or your issue is resolved without Dat file deletion, could you please post?

    Thank you.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited October 2018

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Chuck85
    Chuck85 Member ✭✭
    edited October 2018
  • Quicken Sarah
    Quicken Sarah Alumni ✭✭✭✭
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Unknown
    Unknown Member
    edited October 2018
  • Chuck85
    Chuck85 Member ✭✭
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Jon7
    Jon7 Quicken Windows Subscription Member ✭✭
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Chuck85
    Chuck85 Member ✭✭
    edited October 2018
  • Michael Sayre
    Michael Sayre Quicken Windows Subscription Member ✭✭✭
    edited October 2018
  • Michael Sayre
    Michael Sayre Quicken Windows Subscription Member ✭✭✭
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Quicken Sarah
    Quicken Sarah Alumni ✭✭✭✭
    edited October 2018
  • Unknown
    Unknown Member
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Unknown
    Unknown Member
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • K109
    K109 Quicken Windows Subscription Member ✭✭✭
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
  • Doug DArche
    Doug DArche Member ✭✭
    edited October 2018
    The Fidelity connection works fine.  The Net Benefits connection is broken.  It appears to be a Net Benefits issue.  I have notified Net Benefits.
  • Unknown
    Unknown Member
    edited February 2019

    The Fidelity connection works fine.  The Net Benefits connection is broken.  It appears to be a Net Benefits issue.  I have notified Net Benefits.

    Go get'em Doug!
  • Just Me and Not Someone Else
    Just Me and Not Someone Else Member ✭✭✭✭
    edited October 2018
    This reply was created from a merged topic originally titled Fidelity Benefits is giving me an unspecified error message and not syncing trans....


    For the past two weeks when I synch accounts using one step update my accounts Fidelity NetBenefits would not synch and I would receive an error message (without a code).  Next I would go to the individual accounts and update transactions and that would work.  Today both methods have stopped working and no transactions will download.  No error codes are given
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
    Doug DArche said:

    The Fidelity connection works fine.  The Net Benefits connection is broken.  It appears to be a Net Benefits issue.  I have notified Net Benefits.

    Thanks, Doug.  I haven't done that yet.  Will send and email now
  • Just Me and Not Someone Else
    Just Me and Not Someone Else Member ✭✭✭✭
    edited October 2018
  • Joe25
    Joe25 Member ✭✭✭
    edited October 2018
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