Transaction not synced

Rod Christmas
Rod Christmas Member ✭✭
edited December 2018 in Errors and Troubleshooting (Mobile)
I am using quicken premier 2019 on windows 10.  Whenever I close the file I get an error "The transaction in Amex on XX/xx/xxxx for $-$x.xx was not synced.  Try Validation your file before syncing to cloud again by choosing validated from the file operation menu."  I have tried validating the file and that does not work.  I contacted support they walked me through super validation and deactivating and reactivating my account.  In addition I closed the account and reopened.  The error is consistent but can be different transaction and different accounts.  Support told me my only option was to create a new file.  I really dont want to lose all my history.  Does anyone out there have any ideas?  I have tried older file versions and I get the same error.

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