Transaction not synced
Rod Christmas
Member ✭✭
I am using quicken premier 2019 on windows 10. Whenever I close the file I get an error "The transaction in Amex on XX/xx/xxxx for $-$x.xx was not synced. Try Validation your file before syncing to cloud again by choosing validated from the file operation menu." I have tried validating the file and that does not work. I contacted support they walked me through super validation and deactivating and reactivating my account. In addition I closed the account and reopened. The error is consistent but can be different transaction and different accounts. Support told me my only option was to create a new file. I really dont want to lose all my history. Does anyone out there have any ideas? I have tried older file versions and I get the same error.
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Comments
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Did they ever have you reset your cloud data file? Edit->Preferences
-splasher using Q continuously since 1996 - Subscription Quicken - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
Hi @ Rod Christmas ,
Also, have you tried viewing the Transaction? Do a Windows Snipit. Delete and recreate the Transaction in Question, besides what @
splasher, replied.
thecreator - User of Quicken Subscription R46.12 (HF1) USA & Quicken 2017 HBRP R20.6 USAWindows 10 Pro 32-Bit Build 19045.2486
Windows 10 Pro 64-Bit Build 19045.2486 Release Preview Channel. Lost Win 11.
also Windows 10 Pro 64-Bit Build 19045.2526 .
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=10 -
No they didnt I will try that.splasher said:Did they ever have you reset your cloud data file? Edit->Preferences
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I did that and then another transaction popped up.Hi @ Rod Christmas ,
Also, have you tried viewing the Transaction? Do a Windows Snipit. Delete and recreate the Transaction in Question, besides what @
splasher, replied.0 -
OK that resolved the issue! Thank you so much!splasher said:Did they ever have you reset your cloud data file? Edit->Preferences
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