quicken data file will not open but was created in quicken 2007 for mac

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jacobs

Also: be aware that you can still run Quicken 2007 on the new Mac. Restore the Quicken 2007 application from your backup to your applications folder, and away you go. Then you can pursue your move to Quicken 2019 as your time permits going forward.

Unknown

tried this didn't work. restored quicken 7 and data file to new mac, same error" not supported,  i read something about two flavors for quicken 2007.  one for lion compatible, which i think i had. and the other.  so i gather i just got screwed.  i have tried just about all the time machine backups i had and no avail.  i finally downloaded the data files, (.qdf's i think} from the bank and i guess i'll start over.  bad thing is the bank has gone through a merger  and only the last 8 months are available to download.  so i'll have to get pdf's for the statements i don't have any more and enter the data via the keyboard.  I really feel that quicken has messed up big time on this , and should do something about it, except say "sorry not supported".

jacobs

Tim, if you were running Quicken 2007 on a Mac running macOS 10.11, then you had the “Lion compatible” version — and that version works equally well on macOS 10.13 and 10.14. Can you do File > Get Info on your Quicken 2007 application and report what version number it says it is? The only not compatible app is the old pre-Lion version — but that wouldn’t have worked on your 10.11 Mac. I’m wondering if you somehow had the old and newer versions of Quicken 2007 on you Mac, and you restored the wrong one.



That’s one avenue to pursue. A completely separate path to pursue is moving to Quicken 2019, since you said you purchased it. Quicken 2019 will import any Quicken 2007 data file, and it’s not clear from what you posted exactly what happened when you launched Quicken 2019, told it you wanted to start from a Quicken 2007 data file, and pointed it to your data file. There should be no compatibility issues with that, unless what you restored from your Time Machine backup is actually not your Quicken 2007 data file.



From your original post, I think you should be able to get up and running one or both of these ways, and we can help you with it. Take a step back from what you’ve previously concluded, and help us help you work through it step by step. Start with the question above about the version of your Quicken 2007 application, and a description (screen shots are even more helpful) of what happens when you try to start Quicken 2019.

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smayer97

jacobs

smayer97

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i followed the instruction and found the ,qdfm file in my latest time machine backups, copied it to the desktop and tried to import it into quicken.  at first i though it was going to work, but i got a error" data file created before 2004 not supported" . this is the same error i get every time.  the file was created on quicken 2007.  please what is wrong?  do i need to index the file and if so how do i do that?

smayer97

Unknown

so just to clarify,  even if i boot from my old hard drive and mount to the new desktop, run quicken 2007 (lion compatible)  that is on it and save  a backup file, it still will not work because quicken still thinks it's a "older" version . is there no way to re save the data file to a version that quicken 2019 will accept?

smayer97

Unknown

thats the problem.  quicken will not open the data file because it thinks it's to old!!!  but i created it with quicken 2007!!  can you trick quicken to think that a file is correct?  otherwise i'm up the creek without a paddle!!!  very fusturating!! ( i can't spell very well)

jacobs

Tim Glenn said:

i followed the instruction and found the ,qdfm file in my latest time machine backups, copied it to the desktop and tried to import it into quicken.  at first i though it was going to work, but i got a error" data file created before 2004 not supported" . this is the same error i get every time.  the file was created on quicken 2007.  please what is wrong?  do i need to index the file and if so how do i do that?

But Tim says in his original post that he was running Quicken 2007 on MacOS 10.11 — which would mean it couldn’t have been the old PPC version of Quicken 2007 (nor any older version); it would have had to be the Lion Compatible version.

jacobs

Tim, it seems to me there are two possibilities: (1) your file is corrupted in such a way that Quicken 2007 doesn’t recognize it, or (2) you’ve retrieved from your Time Machine backup some very old Quicken data file which is not the one you were using most recently. The latter seems more likely to me.

jacobs

(Oops, accidentally clicked Submit above. To continue...)



Something in what you’ve described still doesn’t add up to me, so can we try to re-trace some steps...



Can you go back to your Time Machine from shortly before your old Mac died and find your data file again. If you do a File > Get Info on it, what is the Modification Date and Last Opened date on this file? If the date is shortly before your Mac died, then it can’t be from an older version of Quicken; restore a fresh copy of this backup to your desktop.



Also, can you try to retrieve the Quicken 2007 application from Time Machine? Put it in your current Applications folder or even loose on your desktop. Do a File > Get Info on it; what version number is it? Now, make a copy of the data file you pulled from Time Machine and drag the copy over the Quicken 2007 application to launch it. Describe what happens.

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the creation and modified  date is dec 31 2018 8:28 am . and the app. version  says quicken 2007 . the quicken app version is 16.2.4 . when i drag and drop the data file on the quicken 2007 icon it tells me 2004 data not supported. i'm so confused!!!

jacobs

Ps56k2

jacobs

Tim Glenn said:

i followed the instruction and found the ,qdfm file in my latest time machine backups, copied it to the desktop and tried to import it into quicken.  at first i though it was going to work, but i got a error" data file created before 2004 not supported" . this is the same error i get every time.  the file was created on quicken 2007.  please what is wrong?  do i need to index the file and if so how do i do that?

Semantics. Quicken 2007 to Quicken 2018/19 is an import. You don't use an import command; you use File > New to "Start from Quicken 2007 data file" -- but what happens then is indeed an import of data into the new format. 

smayer97

smayer97

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jacobs

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thank you for all your help.  this weekend i'll do a search on every backup file in the time machine, not just the lastest ones.  maybe ['ll fine that pot of gold!!!  it's worth a try . thanks again for all your hekp