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I was not suggesting that the reinvestment transactions are placeholders, but that if there is a placeholder transaction in the register, it could be undoing the increase of shares created by the transaction.James Burke said:they are not placeholders. They are the standard Reinvestment entries in Transactions. But now not showing in the Portfolio view as of 12/28/2018.
Hello @jschaffejschaffe said:OK, after struggling with it for a while, I started a chat with Quicken Support. I'm attaching a PDF of the conversation, but the answer seems to be there's nothing I can do about it except start a new file, losing years of history. And get this, I'n not supposed to have more than 3 years of history in an account!!! Am I the only person who would find this strange?
One of my two accounts has two placeholders, but for funds I no longer hold. If I delete them, small share amounts in each fund appear in my portfolio. There are no placeholders at all the other account with the same financial institution. Both accounts experienced the problem of being unable to reflect new downloaded transactions properly.jacobs said:@jschaffe No, you're not the only one; that all sounds ridiculous to me. Certainly many of us have many more than three years of history; many have close to three decades. I've asked one of the moderators here to look into this tomorrow.
Meanwhile, just to cover the bases, have you checked each of your accounts to make sure there is no placeholder transaction (typically at the beginning of the account)? Placeholder transactions are the most frequent cause of transactions that are visible but having mo impact on an account balance.
I'm not addressing the placeholder issue nor the bug that may exist. Instead I just to correct a misconception... downloading a QFX file is downloading data from an FI/Bank (aka Web Connect). It is also part of online connectivity functionality of Quicken.enterfornone said:... I don't even download online transactions, as Quicken refuse to recognize that brokers and exchanges exist outside the US and Canada. I download a qfx file...
@Barry Gilbert I disagree that it's pretty obvious. I use Quicken the way you do (manual entry), and I haven't observed this problem. It's not an issue that's been widely complained about, so I infer that many Quicken Mac users don't experience this problem. I'm not saying there isn't a problem -- just that it certainly isn't consistent or widespread. And the problem with getting sporadic bugs solved is getting the developers to be aware of it and to find a way to reproduce it, which can lead to fixing it.Barry Gilbert said:Alternate suggestion: does anyone who works at Quicken have a stock portfolio? If so, they could do manually what I did: try buying or selling a stock, even only in test (no need to actually sell or buy anything through their brokerage account, since the problem shows up when transactions are entered manually, not downloaded from the brokerage's web site), and they would see that "trades" in the transactions view mostly do not appear in the portfolio view. This is not a difficult bug to reproduce "in a laboratory setting"; it's pretty obvious.