When is quicken available on line? [Edited to remove email address]

Lualhati Lawyer
Lualhati Lawyer Quicken Windows Subscription Member ✭✭
edited June 2019 in Signing In, Passwords, and Activation (Mac)
When is quicken available on line. It used to be 24/7.

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  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    What do you mean "available on line"? Quicken is a desktop program.
    Quicken Subscription HBRP - Windows 10
  • Lualhati Lawyer
    Lualhati Lawyer Quicken Windows Subscription Member ✭✭
    thank you for your response Greg. To answer your question - Every time I open quicken it prompts me to enter my password. It goes through displaying "success" but when I go to update all my accounts pop up message says quicken online services unavailable at this time, please try again later. we apologize for the inconvenience" I can do entries on the desktop application but I cannot upload any account data.
  • Lualhati Lawyer
    Lualhati Lawyer Quicken Windows Subscription Member ✭✭
    Thank you for your help Greg. I ended up calling support and they walked me through an easy fix which was really one of the resolutions you posted "Go to Edit > Preferences > Quicken ID syncing and alerts" - I just missed a few steps. Thanks again.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    And THANK YOU for acknowledging that you "missed a few steps".
    We get complaints all the time that "such and such a process didn't work ... didn't fix my issue", when the real problem was 'I missed a few steps'>

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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