Why do my bank accounts (USAA is my bank) indicate "Connectivity error: Swipe to fix."?

norvanl62

Oddly, despite the warning, the data appears up to date, but I assume this is data pulled from the cloud sync. To date, I've been unable to fix the issue by "swiping" and entering the login, password and PIN. Believe me, I've tried again and again to be sure I didn't enter the information wrong. I was wondering that since USAA requires the user to enter their individual identification number and PIN for Direct Connect, that maybe this might be the issue?

Thanks in advance for any advice or remedies to this issue provided.

Quicken_Tyka

Hello Norvanl62,

Thank you for taking the time to post this issue to the Community.

I would take a look at this post-
https://community.quicken.com/discussion/comment/20011972#Comment_20011972

Unfortunately, some financial institutions that use Direct Connect don't play well with the mobile app.

USAA is one of the financial institutions that has difficulty syncing to the mobile app when the connection type is Direct Connect.

Hope this helps!

-Quicken Tyka

Quicken_Tyka

Hello Norvanl62,

Thank you for taking the time to post this issue to the Community.

I would take a look at this post-
https://community.quicken.com/discussion/comment/20011972#Comment_20011972

Unfortunately, some financial institutions that use Direct Connect don't play well with the mobile app.

USAA is one of the financial institutions that has difficulty syncing to the mobile app when the connection type is Direct Connect.

Hope this helps!

-Quicken Tyka

norvanl62

Thanks Tyka. You're right. I was able to clear up the issues with checking and saving by running through the deactivate/reactivate instructions. I think my credit card account may require a call to USAA. It may be that my efforts at trouble shooting may have triggered USAA to lock it down (not a bad thing from a security standpoint Anyway, that'll have to wait til next week, but for now, thanks for the help provided by the community.