Cant get into my quicken anymore error says my system has blocked my file

cindyrella.frenc

i tried following the instructions in the error on how to fix it but can't find the file and don't have the security tab it talks about

Sherlock

cindyrella.frenc said:

i can't find that file
how do i find that so i can delete it?

If you haven't already, you may want to review: https://www.quicken.com/support/show-hidden-files-and-folders

NotACPA

What's the EXACT wording of that error message?  Because I've never before heard of the error that you're describing.

ALSO, have you tried holding down the CTRL key while you click on the Q PROGRAM (not data) icon?  That should cause Q to open to a nearly blank screen, with only the FILE and HELP menus available.

If that worked, then the problem would appear to be in  your data file.  SO, do FILE, Open Quicken file and see if you can open your data file from there? 

Also, if that didn't work, see if you can do FILE, Backup and Restore and RESTORE the last Q backup file that you created.

Greg_the_Geek

Are you asking about C:\Users\<Username>\AppData\Roaming\Quicken\Data\QW.RMD? 

Exit Quicken and delete the file. 

Or FAQ: Windows Defender & Controlled Folder Access

cindyrella.frenc

i can't find that file
how do i find that so i can delete it?

Greg_the_Geek

You have to show Hidden Files in File Explorer.

thecreator

Hi @""cindyrella.frenc" ,

See this post: https://community.quicken.com/discussion/7803899/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet#latest

Now post back with your operating system information so we can tell you exactly what to do.

Sherlock

cindyrella.frenc said:

i can't find that file
how do i find that so i can delete it?

If you haven't already, you may want to review: https://www.quicken.com/support/show-hidden-files-and-folders