FAQ: Why Didn't I Receive an Answer When I Reported a Problem?

Quicken_Tyka
Quicken_Tyka Moderator mod
Reporting a Problem sends information to be used for statistical and investigative purposes and will not receive a response.

Here is what the Report a Problem dialogue looks like in the Quicken for Mac version.

This can be found under "Help> Report a Problem."



Here is what the Report a Problem dialogue looks like in the Quicken for Windows version.

This can be found under "Help> Report a Problem..."




If you are needing support and are seeking a response to a problem that you are encountering, please search the Community or Contact Support directly.

For more information on using the Community please see the articles below:

https://community.quicken.com/discussion/7849429/how-to-add-a-post-to-the-community

https://community.quicken.com/discussion/7849428/finding-an-answer-on-the-community#latest

Chat and phone support can be found at the link below:

https://www.quicken.com/support#contact-support

Phone support is open Monday-Friday 5 am-5 pm, Pacific.


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