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FAQ: Why Didn't I Receive an Answer When I Reported a Problem?

Quicken_TykaQuicken_Tyka Moderator mod
edited August 2019 in Community Training (FAQ'S)
Reporting a Problem sends information to be used for statistical and investigative purposes and will not receive a response.

Here is what the Report a Problem dialogue looks like in 2019 Quicken for Mac version.

This can be found under "Help> Report a Problem."



Here is what the Report a Problem dialogue looks like in 2019 Quicken for Windows version.

This can be found under "Help> Report a Problem..."




If you are needing support and are seeking a response to a problem that you are seeing, please search the Community or Contact Support Directly.

For more information on using the Community please see the articles below:

https://community.quicken.com/discussion/7849429/how-to-add-a-post-to-the-community

https://community.quicken.com/discussion/7849428/finding-an-answer-on-the-community#latest

Chat and phone support can be found at the link below:

https://www.quicken.com/support#contact-support

Phone support is open Monday-Friday 5am-5p Pacific.

Hope this helps!


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