Updated Quicken Software - .QDF File Opens but Accounts are Gone!

I recently had to rebuild my Windows 10 PC. Through this process I re-installed Quicken via my subscription, around September 15th. During this process Quicken appeared to go through a software update of sorts. I then opened my .QDF file and found that while the file seems to open successfully, my accounts in the file are gone - along with all transactions. I have a backup of the .QDF file. Suggestions????

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Answers

  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    I would suggest restoring your most recent backup.
    Quicken Subscription HBRP - Windows 10
  • DB123DB
    DB123DB Member
    I tried opening a copy of the backup .QDF ... same result.
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    How about opening older backup files, until you find one that doesn't exhibit this issue?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Wasn't there a glitch - that was strictly in display -
    the data was there, but just wasn't showing ?    Don't recall the solution -
    It was something simple -
    Quicken Subscription - Windows 10
  • DB123DB
    DB123DB Member
    That might be it ... anyone have a link to the solution? Thanks!
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    I thought it was to validate your data file but I'm not 100% sure.
    Quicken Subscription HBRP - Windows 10
  • DB123DB
    DB123DB Member
    Data file validation came out good.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello,

    Sorry, you haven't received a response.

    The reported issue ps56k was referring to can be located at the link below.

    https://community.quicken.com/discussion/comment/20026704#Comment_20026704

    This was reported as being fixed in 2019 R21.16. What version and release are you currently running?

    -Quicken Tyka
    ~~~***~~~
  • DB123DB
    DB123DB Member
    Hi Tyka - I am running R22.12 Build 27.1.22.12 I ran the File Validate and Repair and it continues to come out just fine. I'm dead in the water. Need some help here - thanks.
  • DB123DB
    DB123DB Member
    Just to clarify the above ... same problem ... accounts don't show up when I open my .QDF file. Also note that I went to a backup copy of my .QDF file from back in June 2019 ... no luck seeing the accounts here either. Same behavior.
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