I cannot print reports since I switched from Windows 7 to windows 10.

myumcbooks

How do I correct this so I can print reports?

Greg_the_Geek

Can you print at all? Have you installed the Windows 10 drivers for your printer?

Ps56k2

There are TWO menu items for Setup Printer .... one for Reports, one for Checks

Greg_the_Geek

Can you print at all? Have you installed the Windows 10 drivers for your printer?

NotACPA

Have you done the FILE, Printer Setup (in Q)  since the switch?

myumcbooks

Yes, I have tried and completed "validate & repair . I have printed email attachments and a file from My Word Start program. Quicken seems to be the only thing I can't print a report from.

Greg_the_Geek

As @NotACPA asked, have you tried going to File --> Printer Setup --> For Reports/Graphs...? When the window opens, is you printer listed? Use the down arrow to see all the printers in the Printer: box.

myumcbooks

Yes I have done this and my printer appears when the window opens.

NotACPA

OK, let's try an experiment.

Do CTRL-A and look in the "# of Transactions" column to find your account with the LEAST number of transactions ... and double click on it to select it.

That should take you to the account register.  From there, do CTRL-P.  Did that bring up the "Print Register" dialog?  If yes, click on PRINT.

Did that work?

Ps56k2

There are TWO menu items for Setup Printer .... one for Reports, one for Checks

Jim_Harman

Another experiment:
After you click on Print as @NotACPA recommends, click on Print Preview. Does the preview work?

myumcbooks

When I do Control - A do I do this while in Quicken? Also just so you know I do not pull transactions directly from our checking account if that matters.

myumcbooks

> @ps56k said:
> There are TWO menu items for Setup Printer .... one for Reports, one for Checks

I alway chose the one for reports as I do not write checks in this program.

myumcbooks

> @NotACPA said:
> OK, let's try an experiment.Do CTRL-A and look in the "# of Transactions" column to find your account with the LEAST number of transactions ... and double click on it to select it.That should take you to the account register.  From there, do CTRL-P.  Did that bring up the "Print Register" dialog?  If yes, click on PRINT.Did that work?

Do I do this while in my Quicken program?

NotACPA

Where else would you be able to "Print Register", or select the account with the least transactions???

myumcbooks

I am sure it was a dumb question as far as you are concerned. Sorry but I am not the computer whiz you are. So I tried it Ctrl-A and I tried Ctrl
A and got nowhere. I will talk to my tech in the morning and won't take any more of your time.

NotACPA

Do you understand that CTRL-A means "Hold down the CTRL key and hit A"?

That's not "computer whiz" stuff ... that's kindergarten.

AND, have you tried taking a look at Quicken Help?  That's the F1 key.

myumcbooks

> @NotACPA said:
> Do you understand that CTRL-A means "Hold down the CTRL key and hit A"?That's not "computer whiz" stuff ... that's kindergarten.AND, have you tried taking a look at Quicken Help?  That's the F1 key.

Yes, I knew to hold down the Ctrl key and hit A. Thank you anyway!

NotACPA

SO, did you follow the instructions AFTER you hit CTRL-A?  Sure doesn't sound like it.

Ps56k2

myumcbooks said:

> @NotACPA said:
> OK, let's try an experiment.Do CTRL-A and look.......

Sorry... but I prefer to give MENU commands that can be easily followed for help vs keyboard  shortcuts

myumcbooks

I fixed it myself, or should I say it fixed itself as when I turned the computer on this morning and it worked. Just shows you don't have to be a geek, maybe just a wise kindergartener. Thanks every one!