How to fix sync error?

Sync errors found:
[1] (severity: 3)
User message:
The desktop transaction in <b>""</b> on <b>""</b> for <b>$0.00</b> was not synced.
The referenced resource (parameter=accountId, id=149981816707153920) does not exist.
System message:
Transaction request failed (id=196682982103448832); transaction: [] [] $0.00
exception:
message: The referenced resource (parameter=accountId, id=149981816707153920) does not exist.
err code: QCS-0400-4

Answers

  • Mike CurranMike Curran Member ✭✭
    I get the same kind of error when I try to sync, and as a result none of the transactions I've entered on the Quicken mobile app get sync'd. Last time this happened, I cut the "problem" transaction, then repasted into my register. When I tried to sync again, the Quicken program "hangs" with a black screen and the progress circle shows, but has stopped spinning. This sync error problem has been recurring for me and is really frustrating when I think about all the transactions I enter on my phone (all cash) that aren't getting into my wallet register.
  • Quicken_TykaQuicken_Tyka Moderator ✭✭✭✭

    Hello dhathaway,

    Thank you for taking the time to come to the Community to post your issue.

    If you are still needing assistance with this sync error, please take a moment and review the information available here.

    If the issue persists, I would contact support directly for more in-depth troubleshooting. To contact support please follow the link below.

    https://www.quicken.com/support#contact-support

    Thank you,

    -Quicken Tyka

    -Quicken Tyka
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