Cash Flow

Question

I've been having an issue with Quicken's Cash Flow report for awhile.

One of my Income categories is showing up on the Cash Flow report as a negative OutFlow. It messes up the totals and my mind. I've gone back and looked at the category and it looks valid. It is showing up in the Budget correctly and on the other reports, just not Cash Flow. It is a sub category, one of three, under a more major category. The other subcategories are showing up in Cash Flow just fine. Any thoughts?

Quicken_Tyka · Answer

Hello @MVW

Thank you for the response and for providing more details, although I apologize that you haven't received a follow-up response.

At this time I would recommend contacting support for further assistance.https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to better view what you are experiencing and locate the issue.

Thank you

-Quicken Tyka

MVW · Answer

Thanks Natalie, my humble apologies for not following protocol.

Dell XPS8500
 Intel Core i7-3770 @ 3.40 Ghz
 12 G Ram
 64 bit OS
 Windows 10 Home
 Version 1903
 OS build 18362.535

Quicken Deluxe
 Version R23.18
 Build 27.1.23.18

Not sure that adds much to the discussion, but I hope it does. The problems go back to previous versions of Quicken and predate the current version.

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Quicken_Natalie · Answer

Hello @MVW,

Thank you for providing the details of this issue to the Community, although I apologize you have not yet received a response.

The Community may need a bit more information to be able to assist further. Please take a moment to review the information available here and post back to let us know what version/release of Quicken you're using.

The more information you can provide regarding this issue will help the Community to better understand and assist.

You may also find the information contained here to be helpful in resolving this issue for you.

Thank you,

Quicken Natalie