How do I get my Quicken cloud entries to Sync and download to my Quicken laptop?
For the past two weeks, the entries on my Quicken mobile appear to upload to the cloud, but they have not been downloading to my laptop. The synch notification indicates a successful update. I thought it might be related to the one-step synch operation. My software freezes in the midst of a synch if I synch from the mobile tab, but it completes when I synch from the home page. I have turned off animation. All of my other accounts are synching properly, but not my Cloud entries.