Can an update be rolled back?

Leschper

I have Quicken 2017 Deluxe and when I opened it, it asked me if I wanted to update it. I said yes, but now it's wanting me to open it with a backup file. I'm not finding a backup file from the last time I used it and did a LOT of work. So, I'm hoping that I can roll back the update so that I can open it, do a backup, then re-apply the update. Is that possible?

Sherlock

To roll back an update, we actually uninstall Quicken, install Quicken while disconnected from the internet and update Quicken to a specific release patch.

Quicken usually does ask us to save a backup before we update just in case something goes wrong.  The question I have is why is Quicken asking you to open it with a backup file?  

Sherlock

To roll back an update, we actually uninstall Quicken, install Quicken while disconnected from the internet and update Quicken to a specific release patch.

Quicken usually does ask us to save a backup before we update just in case something goes wrong.  The question I have is why is Quicken asking you to open it with a backup file?  

thecreator

@Leschper  ,

See this procedure:  https://community.quicken.com/discussion/7731283/installing-reinstalling-and-upgrading-to-windows-quicken-2017-versions-procedural-adjustment

And read this FAQ:   https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

You did not include your operating system information.

Also get into the habit after changes to your data file, to perform a Manual Backup of the data file. Why? Because when you don't use Quicken for awhile and you have a Program Update to Quicken, Quicken will update itself, otherwise it will not run.

Have you try an easy fix? Restart the operating system / computer? Have you checked for File System errors of the Hard Drive?