Subscription won't upgrade Quicken 2015 for Mac file
I have a subscription license as well and use for my main accounts on Windows. I installed the latest Quicken (5.14.3) for Mac and now trying to convert file but it crashes with "An error occurred during persistent store migration".
I did all the steps (the file is not corrupt per the check) in this link to no avail. (https://community.quicken.com/discussion/7359774/quicken-mac-faq-how-to-try-to-resolve-a-persistent-store-related-error)
I need help either to get Quicken 2015 to run and export or for the file to convert to the subscription.
Comments
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My Mac OS is Catalina 10.15.30
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Do you have access to a backup of your Quicken 2015 data file prior to the one it tried to open and crashed? If you can access an older file, that might import cleanly into the new Quicken Subscription version.Quicken Mac Subscription • Quicken user since 19930
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(Canadian user since '92, STILL using QM2007)
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I did try backup files and they behave the same. The tests show the file is not corrupt so I don't think that is the cause.0
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Did you still try any of the solutions?
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(Canadian user since '92, STILL using QM2007)
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@smayer97 - Yes,I did try all the solutions except the export because I can't get quicken 2015 to run in order to export it. I am not trying to contact support because they were closed yesterday.0
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Sorry none of those worked for you. BTW, have you ever used your Quicken in a shared scenario, such as on a cloud storage, or in a shared folder on your computer, or some other shared set up?
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(Canadian user since '92, STILL using QM2007)
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Do you have iCloud backup turned on? If so, does it include the sync/backup of your Documents folder?
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(Canadian user since '92, STILL using QM2007)
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@smayer97 - iCloud is turned on but is not syncing desktop and documents folders0
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ok. that is all good. just wanted to rule out those possibilities. Hope support can help you.
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(Canadian user since '92, STILL using QM2007)
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