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How do I permanently Clear and Reconcile an old transaction that keeps returning as "uncleared"?
I use One-step Update to download new transactions each day. Three months ago I made two purchases from the same vendor. They processed correctly by the credit card company and downloaded into the appropriate account in Quicken. The transactions showed as "cleared" when entered. When I reconciled the credit card account that month, the transactions showed as "reconciled". Later, I noticed the reconciled and cleared status boxes were blank. The transactions showed up as uncleared, so I manually changed their status to reconciled, since I had already reconciled the account. Now I have noticed that every time I reboot my computer, the status goes back to uncleared. I have deleted and re-entered both transactions many times, but the problem continues. I use Quicken Home Business Rental, 2020, version R25.10, build 22.214.171.124. Windows 10.
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