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Continue to use 2017, even though paid for 2019?

drogers211

I have been using Quicken 2017, and recently paid for the new Version 2019. After downloading it to my computer, I had nothing but problems with it. I uninstalled the new, and reinstalled Quicken 2017. I would like to continue with 2017, instead of the new version. Will I still be able to get quote/price updates?

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Accepted answers

splasher

There is a way to create a CSV file of the quotes and import that into Quicken, but it will take some effort to get it working and then more to maintain it.

Manual entry of quotes is also possible.

If you have not had your subscription Quicken over 30 days, ask for a refund:

Quicken Return Policy

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thecreator

Hi @drogers211 ,

No! See this article: https://www.quicken.com/support/quicken-discontinuation-policy?priorityCode=1348800000

What is discontinuation? What Quicken services will be discontinued?

Quicken products contain online services such as transaction download and online bill pay. A purchase of a Quicken product license includes the ability to use these online services until the discontinuation date (listed in the chart above).

On the corresponding date for your Quicken product, these connected services will expire and be discontinued:

Online bill pay
Downloading and/or importing financial data
Downloading stock quotes, news headlines and other financial information into Quicken
Uploading portfolio information from Quicken to Quicken.com
Live Support
Software patches and updates

drogers211

Does that mean that even though I have paid for the upgrade, I can't use the features (quotes download or free support) from within my Quicken 2017?

thecreator

Hi @drogers211 ,

No, to Quicken 2017.

Yes, to Quicken Subscription Product (Quicken 2020).

Sherlock

drogers211 said:

Does that mean that even though I have paid for the upgrade, I can't use the features (quotes download or free support) from within my Quicken 2017?

Yes. Quicken will stop providing the services to Quicken 2017 after April 30th, 2020.

splasher

There is a way to create a CSV file of the quotes and import that into Quicken, but it will take some effort to get it working and then more to maintain it.

Manual entry of quotes is also possible.

If you have not had your subscription Quicken over 30 days, ask for a refund:

Quicken Return Policy