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Can't Connect to US Bank Internet Banking

:s Hello,

I upgraded to Quicken 2020 and have the latest patch. I can't connect to US Bank Internet Banking. I have deactivated and try to activate my accounts, but it can't connect. It tells me it's not my fault. The options I have are, 1) tried again or two enters in manually. Please let me know how to resolve this issue. Thanks in advance.
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  • Quicken AnjaQuicken Anja Moderator mod
    Hello @Steve Ashley,

    Thank you for reaching out to the Community with your download issue, and I'm sorry to hear you are experiencing this.

    If you don't mind-- I will need some additional information to better assist you.

    Are you receiving any error CC- or OL- error codes when trying to connect?

    Also, when attempting to reactivate the account-- are you doing so by clicking on "Setup Now" button that shows after deactivating or are you going through Tools > Add New Account and linking it to the existing account?

    Thank you,

    -Quicken Anja


    -Quicken Anja
  • Steve AshleySteve Ashley Member ✭✭
    No, it tells me it's not my fault. The options are, 1) tried again or 2) enters in manually.

    Yes, I tried both including "Setup Now"
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