crash with the 25.19 update, uninstall and reinstall to fix, no longer starts

Kevin or Joanne Allen

After experiencing a crash with the 25.19 release, I uninstalled and reinstalled Quicken,. it went through an install and update and now does not start at all.

Sherlock

Kevin or Joanne Allen said:

I am running QUICKEN HOME & BUSINESS 2019 DOWNLOAD SUBSCRIPTION CANADA for Windows Version 10.0.18363 Build 18363.
Based on NEW 3/29/20: Crash issue with Quicken Canada 25.19 Release, i uninstalled and reinstalled and no the product no longer stats

The official Quicken Canada Release is still R22.35.

I suggest you rollback to the earlier release: perform a clean uninstall, install while disconnected from the internet, and update.  To update, I suggest you download and apply an earlier Mondo patch: https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

thecreator

Hi @""Kevin or Joanne Allen",

See this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Can't tell anything from the information you gave. Review the FAQ and comment back.

Sherlock

I suggest you attempt to open the application without loading the data file: press the Ctrl key while you attempt to open Quicken.  If the application opens, I suggest you access a recent data file backup.  

Otherwise, I suggest you perform a clean uninstall, install, and update to latest release (R25.21).  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken  To update Quicken, I suggest you download and apply the Mondo patch at: https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

If the issue persist, I suggest you rollback to an earlier release: perform a clean uninstall, install while disconnected from the internet, and update.  To update, I suggest you download and apply an earlier Mondo patch: http://www.quicknperlwiz.com/quickenpatches.html

To prevent Quicken from applying an update without your approval, I suggest you set Windows UAC settings appropriately (choose default or always notify).

Kevin or Joanne Allen

I am running QUICKEN HOME & BUSINESS 2019 DOWNLOAD SUBSCRIPTION CANADA for Windows Version 10.0.18363 Build 18363.
Based on NEW 3/29/20: Crash issue with Quicken Canada 25.19 Release, i uninstalled and reinstalled and no the product no longer stats

Sherlock

Kevin or Joanne Allen said:

I am running QUICKEN HOME & BUSINESS 2019 DOWNLOAD SUBSCRIPTION CANADA for Windows Version 10.0.18363 Build 18363.
Based on NEW 3/29/20: Crash issue with Quicken Canada 25.19 Release, i uninstalled and reinstalled and no the product no longer stats

The official Quicken Canada Release is still R22.35.

I suggest you rollback to the earlier release: perform a clean uninstall, install while disconnected from the internet, and update.  To update, I suggest you download and apply an earlier Mondo patch: https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

Kevin or Joanne Allen

Roll back to 22.35 is working. Thanks