US Bank problem

cincygal

Is there a problem with us bank?

RTG

I logged into my US Bank account online and was prompted to get a security code. After I did that and clicked through my accounts, the Quicken update worked.

jmelong

Same question here. Is it the Bank or Q

Quicken_Tyka

Hello @cincygal and @jmelong

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

We will need a bit more information to be able to assist. Please take a moment to review the information here and post back with the year and version of Quicken you are currently running.

Please include any error messages you have received as well.

The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,

-Quicken Tyka

AnneK48

I am also having a problem. I am able to access my account on the web. The last successful download was April 10, 2020. When that download failed I I deactivated the account (as I have done in the past to troubleshoot) and have been trying unsuccessfully every day to set it up again. The Error code message is: AGGREGATOR_IN_ERROR (FI_WEBSITE_UNAVAILABLE:ccscrape.105

NotACPA

@AnneK48, you've encountered a currently known problem.  See this for further info:

https://community.quicken.com/discussion/7874067/ongoing-4-16-20-you-may-experience-errors-updating-some-of-your-accounts#latest

Chuck15

I continue to get C-503 errors when we try to update US Bank accounts. This started on April 6 and continues to today. Is there any resolution to this problem expected soon? CVF

UKR

Chuck15 said:

I continue to get C-503 errors when we try to update US Bank accounts. This started on April 6 and continues to today. Is there any resolution to this problem expected soon? CVF

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

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• If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.

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RTG

I logged into my US Bank account online and was prompted to get a security code. After I did that and clicked through my accounts, the Quicken update worked.