where is my activation code

I recently renewed my subscription. An activation code is required,which is supposed to be in my confirmation email. I dont see it.


Order summary
Order #004289916

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Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Who did you buy Quicken from? 
    If from Q itself, no activation code is needed. Your product was activated the moment that you bought it.
    If from elsewhere, the activation code should have been sent from that vendor.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    edited April 2020
    Also, a common misunderstanding regarding upgrades. You do need to download Quicken Subscription and install if you are migrating from a prior version (Q2017). QSubscription will not update Q2017.
    user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 21H1
  • NWwidow
    NWwidow Member ✭✭
    edited April 2020
    Thank you. I see that the email that the order was placed through is [removed - privacy], but Quicken is demanding that I sign in through  [removed - privacy]. How do I untangle this tangle??
  • thecreator
    thecreator SuperUser ✭✭✭✭✭

    Go to:  https://www.quicken.com/ Move the mouse over SIGN IN and click My Account.

    Sign in on the next page.

    You need to use your Quicken User ID and its password.

    Note: If you purchased from Quicken.com, there is no Activation Code.


    thecreator - User of Quicken Subscription R34.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 21390.2025
                       Windows 11 Pro 64-Bit Build 22000.100
    also            Windows 10 Pro 64-Bit Build 19043.1110



    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • @NWwidow


    Good to hear we found the issue! Easiest way for us to get it all sorted out is to contact us Quicken Support via phone or chat support. Once here we'll be able to sort out the order so that you're able to continue on!

    Hope this helps!

    -Quicken Francisco

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