where is my activation code

I recently renewed my subscription. An activation code is required,which is supposed to be in my confirmation email. I dont see it.

Order summary
Order #004289916

Best Answer


  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Who did you buy Quicken from? 
    If from Q itself, no activation code is needed. Your product was activated the moment that you bought it.
    If from elsewhere, the activation code should have been sent from that vendor.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    edited April 2020
    Also, a common misunderstanding regarding upgrades. You do need to download Quicken Subscription and install if you are migrating from a prior version (Q2017). QSubscription will not update Q2017.
  • NWwidow
    NWwidow Member ✭✭
    edited April 2020
    Thank you. I see that the email that the order was placed through is [removed - privacy], but Quicken is demanding that I sign in through  [removed - privacy]. How do I untangle this tangle??
  • thecreator
    thecreator SuperUser ✭✭✭✭✭

    Go to:  https://www.quicken.com/ Move the mouse over SIGN IN and click My Account.

    Sign in on the next page.

    You need to use your Quicken User ID and its password.

    Note: If you purchased from Quicken.com, there is no Activation Code.

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Good to hear we found the issue! Easiest way for us to get it all sorted out is to contact us Quicken Support via phone or chat support. Once here we'll be able to sort out the order so that you're able to continue on!

    Hope this helps!

    -Quicken Francisco

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