Unable to Reconcile after quicken membership expired

cruzneel

I understand that with membership expiration I cannot download the transactions but I should be able to manually enter transactions and reconcile the accounts. Several of my accounts that were initially setup for online download and reconciliation using online balance are no longer able to be converted to manual reconciliation using paper statement. As a result I am no longer able to reconcile my accounts. I don't get pop up window that allows you to select Reconcile to paper statement. I even tried manually marking the transactions as cleared and then attempted reconcile option. I get an error saying "There are no uncleared items to reconcile".

Any help so that I am able to enable reconcile using paper statement balance will be greatly appreciated.

Frankx

Hi @cruzneel,

Yes, when you let your Quicken subscription membership expire - you lost access to the "Online services" tab AND you were previously reconciling your accounts "to an online balance".  I know this is too little too late, but if you had switched that option to "off" (before your subscription expired) you would be able to manually reconcile your bank accounts now.

All that being said, my suggestion for you is to contact customer services at the link below and ask them to temporarily activate your subscription, while assisting you, long enough to make the change, then re-cancel the subscription afterward.  Furthermore, I believe that if you were to renew your subscription now, you may have 30 days to cancel the renewal (because you allowed it t lapse and therefore would be considered a new customer) but I can't vouch for this not knowing the specific facts of your situation.

Here's the link:  Support Link:  https://www.quicken.com/support#windows

Good luck!

Frankx