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USAA Returns CC-505/105 or "Sorry, we encountered an error" and not downloading data

I have not been able to download data from USAA since May 15. That's the last transaction that downloaded. I've tried resetting. I've tried deactivating and setting it back up. Nothing is resolving the problem. I've tried using Direct Connect, but it doesn't recognize my login info. At my wits end here.

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