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Why do I have to enter my password when I open my Quicken? (edited)

The past couple times I've opened Quicken Premier on my desktop, I've had to enter my password. Can anyone tell me why? There haven't been any updates so I'm bewildered.
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Sherlock SuperUser ✭✭✭✭✭
If you have set a Quicken file password, you always need to enter the password when you open the file.
If you have set a transaction password, you always have to enter the password when you edit a restricted transaction.
If you are using the Password Vault, you have to enter the password to allow Quicken to access the Password Vault.
To access Online Services, we are required to provide the Quicken ID password to obtain a authentication certificate if the current certificate his not longer valid. There are many reasons a certificate may become invalid. For example, the certificate may have expired, we may have changed the Quicken ID, Quicken ID password, or IP address, or we may have signed out the device.Quicken user since 1997
Premier on Windows 105 -
Quicken_Tyka Moderator mod
Hello all,
Thank you for taking the time to visit the Community to report this issue.
There is an announcement that has been posted that is available here.
Please take a moment to visit the alert bookmark the notification by selecting the gold start in the top right-hand corner to be notified of any updates.
Thank you,
-Quicken Tyka~~~***~~~5
This discussion has been closed.
Answers
If you have set a transaction password, you always have to enter the password when you edit a restricted transaction.
If you are using the Password Vault, you have to enter the password to allow Quicken to access the Password Vault.
To access Online Services, we are required to provide the Quicken ID password to obtain a authentication certificate if the current certificate his not longer valid. There are many reasons a certificate may become invalid. For example, the certificate may have expired, we may have changed the Quicken ID, Quicken ID password, or IP address, or we may have signed out the device.
Premier on Windows 10
Windows 10 Pro 32 & 64-Bit Build 21296.1000
also Windows 10 Pro 64-Bit Build 19042.746
Note: Product What's New in Quicken is grayed out.. Also Year is stuck on 2020 and Copyright Date is stuck 2018 in About Quicken.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1
I am having the same issue described by @TomM and @ejbucknell. Started yesterday. I know Quicken updated itself within the last few days.
Once I cancel the Quicken password prompt window, I get a message telling me that my subscription has expired. I can click OK or Renew. OK takes me back to Quicken. I tried One Step Update and was prompted for my vault password as usual. I can go to Help -> Check Membership Status and I get the message "Your membership is up to date". I never did actually re-enter my Quicken account password.
I am running the latest version of Windows 10.
Windows 10 Version 20H2 (OS Build 19042.630)
I left Quicken open overnight two nights ago. Trying to just look at it the next morning locked my computer up. Quicken was "not responding". I had to use Task Manager to kill qw.exe. Computer came back to life.
Started Quicken. Prompted once again for the Quicken account password. If I had been offline or been otherwise unable to provide my password, there appeared to be no way for me to access my data in Quicken. That's probably unacceptable. I should be able to access MY data in Quicken whether or not my Quicken ID has been "verified" or "validated" or my membership is valid or not. I did supply the password and it accepted it the first time.
Closed Quicken and opened it back up. I was NOT prompted for my Quicken password again. Worked again this morning. So we appear to be OK for the time being.
Windows 10 Version 20H2 (OS Build 19042.630)
Password is correct -- I killed it and tried wrong password and it says it's incorrect.
What can I do?
Canceled the spinning box a couple of times. Went through Help -> Check Membership Status a couple of times, and eventually it figured out I was a valid user with a valid membership. I never did enter my password.
Quicken, please figure this out!
Windows 10 Version 20H2 (OS Build 19042.630)
Thank you for taking the time to visit the Community to report this issue, although I apologize that you are having trouble signing in.
If you haven't done so already, please attempt to sign out and sign back in.
To sign out:
- Go to the Edit menu > Preferences > Quicken ID & Cloud Accounts and click the "Sign in as a different user" link on the right side of the window.
- In the dialogue window that opens, type "yes" in the box to confirm you want to sign out.
- Sign back into Quicken when presented with the sign-in window.
Please note, that you may need to close the sign-in windows several times before you may access the edit menu.Please let me know how it goes!
-Quicken Tyka
Windows 10 Pro 32 & 64-Bit Build 21296.1000
also Windows 10 Pro 64-Bit Build 19042.746
Note: Product What's New in Quicken is grayed out.. Also Year is stuck on 2020 and Copyright Date is stuck 2018 in About Quicken.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1
> Hi @Cris Williams ,
> I just updated to R28.23. just now. then I closed and re-opened Quicken with no requirement to enter my Quicken ID and password.
> My location to my Data File is: I:\My Documents\Quicken 2020 Data
> It is not located within my Windows 10 operating system partition, but within the computer itself.
> See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet
> If
> your Quicken installation and its Data File, is internal to the
> computer, I would reinstall Quicken, according to this procedure: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions
> However, it is up to you.
Thanks. I closed and reopened Quicken three times. Still occurring.
Are you suggesting I do a full uninstall and reinstall to fix and issue they just introduced with an update?
If you haven't done so already, please attempt to sign out and sign back in.
To sign out:
- Go to the Edit menu > Preferences > Quicken ID & Cloud Accounts and click the "Sign in as a different user" link on the right side of the window.
- In the dialogue window that opens, type "yes" in the box to confirm you want to sign out.
- Sign back into Quicken when presented with the sign-in window.
Please note, that you may need to close the sign-in windows several times before you may access the edit menu.-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
Windows 10 Pro 32 & 64-Bit Build 21296.1000
also Windows 10 Pro 64-Bit Build 19042.746
Note: Product What's New in Quicken is grayed out.. Also Year is stuck on 2020 and Copyright Date is stuck 2018 in About Quicken.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1
Since a reboot of Quicken does not solve the problem, then follow my Comments to @Cris Williams above. There is nothing wrong with R28.23 patch.
I updated to that patch today and close and re-open Quicken and did not have to enter any passwords.
Windows 10 Pro 32 & 64-Bit Build 21296.1000
also Windows 10 Pro 64-Bit Build 19042.746
Note: Product What's New in Quicken is grayed out.. Also Year is stuck on 2020 and Copyright Date is stuck 2018 in About Quicken.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1
I'm on release 28.18.
I'll read through this long string and see if there is anything that makes this issue go away, but I'm hoping I don't have to jump through a bunch of hoops to resolve it.
Version R28.23
Build 27.1.28.23
Windows 64 bit.
> after 2 hours with support we have proven that it is in fact the R28.23 patch that i causing the issue. If you have a password on your data file, you will get prompted for the quicken id/password when you open quicken, if you remove the password on the data file it works fine. Support is reporting this to development.
Thank you, Scott. With the issue suddenly appearing immediately after the update, I had serious doubts that "there's nothing wrong with R28.23 patch." I appreciate you confirming the bug and letting us know.
If you have set a Quicken file password, you always need to enter the password when you open the file.
To access Online Services, we are required to provide the Quicken ID password to obtain a authentication certificate if the current certificate is not longer valid. There are many reasons a certificate may become invalid. For example, the certificate may have expired, we may have changed the Quicken ID, Quicken ID password, or IP address, or we may have signed out the device.
Premier on Windows 10
I shouldn't have to enter a password to run a program I've paid for and installed. And since I'm using secure passwords on accounts like Quicken, there's no way I can remember it without looking it up.