Installing the App Outside of the US (Q Mobile)

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This discussion was created from comments split from: Mobile sync crashing.

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  • sraveling
    sraveling Member ✭✭
    I'm having the same issue. Cloud synch crashes Quicken on my iPhone. I've tried resetting the cloud data to no avail. I can't remove the dataset because I've only got one on the cloud and it can't be deleted.
  • Hello @sraveling,

    Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

    I suggest uninstalling and then reinstalling the Quicken Mobile App, while performing a reboot of your mobile device before the reinstall.

    If the issue persists, you may consider contacting Support directly for more advanced assistance.

    Support has access to tools and information that the Community does not have, and can best work with you towards identifying a solution.

    Thank you,

    Quicken Natalie

  • sraveling
    sraveling Member ✭✭
    HI Natalie - many thanks for your suggestions. I wish I had mentioned that I've been living in Ireland and my iPhone is connected to the Ireland App Store. I uninstalled Quicken from my phone with no problem but apparently Quicken Mobile isn't available in the Ireland App Store. Ugh! Any thoughts how I can install the mobile app from Ireland?

    Incidentally, cloud sync worked just fine with Quicken Mobile on my iPad.
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